🏥 Free for NDIS service providers

NDIS Provider Toolkit

Four essential tools for Australian NDIS service providers — price guide rates, budget tracking, funding explainer, and compliance checklist. Built for the 2024–25 NDIS Price Guide.

$42B
NDIS annual spend
660k+
Active participants
37,000+
Registered providers
2024–25
Price guide updated
📄
Service Agreement Generator
AI-written, NDIS compliant →
 🚨
Incident Report Builder
Commission compliant →
📋 NDIS Price Guide 2024–25 Search support item codes, view maximum billable rates by state and time of day. These are the NDIA-set price limits — you cannot charge above these rates to NDIS-funded participants.

Support Item Rate Lookup

Search by support name, item code or category

2024–25 rates
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Service Invoice Calculator

Calculate billable amount for a session or shift

Need help with NDIS bookkeeping?Digitwise handles NDIS provider invoicing, reconciliation, payroll and BAS lodgement. Fixed price monthly.
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📊 NDIS Plan Budget Tracker Track spending across all three NDIS budget categories. Enter your participant's plan amounts and add line items as services are delivered.

Plan Setup

Enter the participant's approved funding amounts

🏠
Core Supports
Allocated: $0.00
$0.00 remaining
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Capacity Building
Allocated: $0.00
$0.00 remaining
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Capital Supports
Allocated: $0.00
$0.00 remaining

Plan Summary

Total plan value$0.00
Total spent$0.00
Remaining$0.00
% utilised0%
Days remaining in plan—
Recommended weekly spend—
We handle NDIS plan management bookkeepingInvoicing, payment tracking, monthly reports for plan managers and providers. PRODA-compliant.
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📚 What can NDIS funding be used for? A plain-English breakdown of each support category — what's funded, what's not, and real examples for service providers to share with participants.
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Core Supports
Flexible spending • Most common category
▼
Core supports help participants with daily life and are the most flexible category. Funds can generally be moved between sub-categories within Core (except SIL).
Assistance with daily life (personal care, domestic help)
Assistance with social and community participation
Consumables (continence products, low-cost assistive tech)
Supported Independent Living (SIL) — for eligible participants
SIL funds cannot be used for other Core subcategories
💡 Provider example A support worker assisting a participant with grocery shopping, cooking or getting ready for work — all billed under Core, Assistance with Daily Life. Item code prefix: 01_
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Capacity Building Supports
Goal-oriented • Builds independence
▼
Capacity Building funds help participants build skills and independence. Unlike Core, funds CANNOT be moved between subcategories — each sub-budget must be used for its stated purpose.
Support Coordination — helps participants implement their plan
Improved Living Arrangements — help finding & maintaining housing
Increased Social & Community Participation
Employment Support — finding and keeping a job
Improved Health & Wellbeing (exercise physiology, dietetics)
Improved Learning — education support and transition
Improved Daily Living (OT, speech, psychology, behaviour support)
Improved Relationships — positive behaviour support
Cannot move funds between subcategories (e.g. Support Coordination funds can't fund OT)
💡 Provider example An Occupational Therapist assessing a participant for home modifications bills under Capacity Building — Improved Daily Living. Item code prefix: 07_
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Capital Supports
Longer-term investments • Requires NDIS approval
▼
Capital supports fund higher-cost items and home modifications. These are one-off or infrequent purchases, not ongoing services. Most items require NDIS approval before purchase.
Assistive Technology — wheelchairs, communication devices, hearing aids
Home Modifications — ramps, grab rails, bathroom modifications
Specialist Disability Accommodation (SDA)
Cannot fund services, support workers or therapy from Capital budget
Items over $1,500 generally require a quote and NDIS approval
💡 Provider example An AT supplier providing a power wheelchair bills under Capital — Assistive Technology. Item code prefix: 05_ (AT) or 06_ (Home Mods)

⚠️ Top NDIS Billing Mistakes (and how to avoid them)

❌ Billing above the price limit
Charging more than the NDIS Price Guide rate is a compliance breach. Always check the current 2024–25 rates before invoicing.
❌ Adding GST to NDIS services
Most NDIS supports are GST-free under the GST Act. Charging GST on top of the price guide rate is incorrect and creates reconciliation issues.
❌ Using wrong support item codes
Each support has a specific item code. Using a generic code instead of the correct one causes portal rejections and audit risk.
❌ Invoicing for services not yet delivered
Advance invoicing without a service agreement or completed service is non-compliant. Service must be delivered before claiming.
❌ Travel time billed at incorrect rate
Travel time (non-labour) and vehicle running costs have separate rules and caps. Many providers bill these incorrectly.
Are your NDIS invoices compliant?We review NDIS provider invoicing, item codes and billing practices. Free 20-min review — no obligation.
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✅ NDIS Provider Compliance Checklist 2024–25 Essential compliance requirements for NDIS registered providers. Tick off each item to track your compliance status. Requirements from the NDIS Practice Standards and NDIS Act.
Your compliance score
0%
0% — At risk50% — Developing100% — Compliant
📋 Registration & Governance
NDIS provider registration current and active
Registration certificate is valid and registration groups match services delivered
Required
NDIS Practice Standards audit completed
Mid-term review or renewal audit conducted by approved quality auditor
Required
NDIS Worker Screening checks for all staff
All workers in risk-assessed roles have current NDIS Worker Screening clearance
Required
NDIS Code of Conduct policy implemented
Written policy and staff training on the NDIS Code of Conduct
Required
Board/governing body meeting minutes maintained
Records of governance decisions kept for at least 7 years
Recommended
💰 Financial & Billing Compliance
Price Guide 2024–25 rates applied to all invoices
All NDIS invoices use current price limits — not last year's rates
Required
Service Agreements signed by all NDIS participants
Written service agreements in place before services commence
Required
GST-free treatment applied to NDIS supports
NDIS supports invoiced without GST; BAS prepared correctly
Required
Correct support item codes on all invoices
Support items match NDIS Catalogue; no generic codes used
Required
Separate bank account for NDIS trust funds
Plan management providers must hold participant funds in trust
Recommended
Monthly reconciliation of NDIS payments vs PRODA
Portal payments reconciled to bank account each month
Recommended
BAS lodged correctly with NDIS income classified
NDIS payments reported as GST-free sales on BAS (G3)
Required
🤝 Participant Rights & Safety
Incident management system in place
Reportable incidents lodged with NDIS Commission within required timeframes
Required
Complaints policy and register maintained
Accessible complaints process; all complaints recorded and resolved
Required
Participant Welcome Pack provided at intake
Includes service agreement, rights, complaints process, privacy policy
Recommended
Participant progress notes completed each session
Records kept for 7 years; notes written on day of service
Required
👥 Workforce & HR
Staff employment contracts include NDIS obligations
Contracts reference Code of Conduct, screening, mandatory reporting
Recommended
SCHADS Award classification applied correctly
Support workers paid at correct SCHADS level; penalty rates applied
Required
Superannuation paid on time for all workers
Super paid quarterly by due dates; SGC reported correctly on BAS
Required
Annual NDIS compliance training completed by staff
All staff trained on NDIS updates, practice standards, safe work
Best practice
Worried about NDIS audit readiness?Digitwise reviews NDIS provider financials, BAS treatment, payroll compliance and audit trail. Free 20-min call.
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💼 SCHADS Award 2024–25 Pay Calculator The Social, Community, Home Care and Disability Services (SCHADS) Industry Award covers most NDIS support workers. Use this calculator to determine the correct minimum pay rate, including penalty rates for weekends and public holidays.

Worker Classification

Select the worker's stream, level and shift type

Pay Calculation

SCHADS 2024–25
Base hourly rate—
Penalty rate applied—
Casual loadingNone
Broken shift allowanceNone
Effective hourly rate—
Hours worked—
Total pay for this shift (minimum)
$0.00
Super (11.5%): $0.00

SCHADS Pay Levels Reference

Disability stream base hourly rates 2024–25

Level Base/hr Saturday Sunday
SCHADS payroll giving you a headache?Digitwise handles NDIS provider payroll — correct classifications, penalty rates, STP and super. Fixed monthly price.
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🔍 NDIS Registration Group Finder Find which NDIS Registration Group covers your service. There are 56 registration groups — this tool helps you identify the right one so you can register correctly with the NDIS Commission.

Search Registration Groups

Search by service type, keyword or support category

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🗺️ Registration group by audit type

Different registration groups require different audit standards

✅ Certification (lower risk)
Support Coordination, Therapeutic Supports, Daily Activities (non-SIL), Community Participation, Employment Support, Early Childhood
🔵 Verification (higher risk)
SIL, Specialist Disability Accommodation, High Intensity Daily Activities, Specialist Support Coordination, Behaviour Support, Early Childhood (specialist)
Need help with NDIS registration?We help NDIS providers understand their registration obligations and ensure financial compliance from day one.
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